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My app is stuck on the logo screen. How do I fix this?

Usually this happens in the Android app, after an update or when you login to your Wild account with a new phone. Try these steps to fix the issue:

  1. Open the Settings application on your device.
  2. Head Over to Apps Menu.
  3. Choose Installed Applications.
  4. Find the WILD AI app.
  5. Select it, Move to the Storage Tab.
  6. Hit Clear Storage/Clear App Data.
  7. Clear Cache and try login again"